Questions

Frequently Asked Questions

Frequently asked questions about FreelyMemo — pricing, privacy, trial, browser support, and more.

What is FreelyMemo?

A floating notepad that lives on every browser tab. Press the shortcut, jot your thought, keep browsing. It's the fastest way to get an idea out of your head without losing your place.

How does it work?

Install the extension, then press ⌘⇧O (or Ctrl+Shift+O on Windows/Linux) on any tab. A small notepad appears on the page you're already on. Type. It saves as you go. Hit the shortcut again to hide it.

Is it really free to try?

Yes. Every Pro feature is unlocked during the free trial — no credit card, no trial card, no account. After that, you can keep using existing notes read-only or upgrade for $10 once.

Why one-time pricing instead of a subscription?

Because we hate subscriptions for tools we use every day. $10 once. Free updates for as long as we keep shipping. No surprises.

Where is my data stored?

By default, locally in your browser. Nothing leaves your device. If you turn on cross-device sync (Pro), notes are end-to-end encrypted with AES-256-GCM before they leave — our servers store ciphertext we can't read.

Does it work on both Chrome and Firefox?

Yes. A single Pro license covers 2 seats — one Chrome, one Firefox. Same notes via sync if you enable it.

What permissions does it need?

Storage (to save your notes locally), context menus (for right-click 'Save to pad'), active tab (to open the pad on your current tab), and host permissions (the pad needs to be available on every page).

Do you collect any data?

None. No analytics in the extension. No tracking pixels. No telemetry. We don't see what pages you visit or what you write.

Can I export my notes?

Yes. Pro users can export to Markdown, JSON, or plain text. Your notes are yours — take them with you anytime.

What if I want a refund?

Email us within 14 days for a full refund, no questions asked. Beyond that, if you hit a real technical problem we'll work it out.

How do I contact support?

Visit our contact page — we reply within one business day.

Does it work with Brave, Edge, or Arc?

Yes. Any Chromium-based browser that supports the Chrome Web Store can install FreelyMemo — including Brave, Edge, and Arc.

Can I use FreelyMemo on mobile?

Not yet. FreelyMemo is a desktop browser extension. Mobile browser support is on the roadmap.

Is the source code available?

Not publicly, but the extension passes Chrome Web Store and Firefox Add-ons review so you can inspect the permissions and network requests yourself.

Still have a question?

Contact us